Cookie Policy

1. Who We Are

This Cookie Policy is issued by Central Services & Solutions Ltd, a company incorporated in England and Wales, trading as SwiftBusiness. SwiftBusiness is a trading name of Central Services & Solutions Ltd.

Company No. 13735404. Registered Office: Wansbeck Workspace, Rotary Parkway, Ashington, Northumberland, NE63 8QZ.

For cookie-related enquiries: garrykelly@centralservicessolutions.co.uk (Garry Kelly, Director).

This Policy should be read alongside our Privacy Policy and Data Processing & Data Sharing Notice.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website or use a web application. They are widely used to make platforms work efficiently, remember your preferences, and provide information to the platform operator. Similar technologies including localStorage, sessionStorage, and pixel tags may also be used.

3. Our Legal Basis for Cookies (PECR Compliance)

The use of cookies on the SwiftBusiness Platform is governed by the Privacy and Electronic Communications Regulations 2003 (PECR) and ICO guidance:

• Strictly necessary cookies do not require consent — they are essential for the Platform to function
• All other cookies (functional, analytics, marketing, third-party) require your explicit, informed consent before being placed
• Consent is obtained via our cookie consent banner on your first visit
• You may withdraw consent at any time via your browser settings or by clearing cookies — this will not affect the lawfulness of prior processing
• We do not use pre-ticked boxes or bundle consent for non-essential cookies

4. How We Use Cookies

The SwiftBusiness Platform uses cookies and similar technologies to:

• Keep you logged in and maintain your session securely
• Save your progress through multi-step quote journeys
• Remember your preferences (e.g. dark/light mode, language)
• Understand how users interact with the Platform (analytics — with consent)
• Detect and prevent fraud, abuse, and security threats
• Enable third-party login services (Google, Microsoft)

5. Types of Cookies We Use

6. Third-Party Cookies

The following third parties may set cookies on your device when you use SwiftBusiness. These providers are independent Data Controllers for their own cookie processing and have their own privacy and cookie policies:

• Google — Google Sign-In (OAuth), Google Maps, and optional analytics (Google Analytics). See: Google Privacy Policy
• Microsoft — Microsoft Sign-In (OAuth). See: Microsoft Privacy Statement
• DocuSign — when viewing or signing electronic documents. See: DocuSign Privacy Policy
• Base44 Ltd — platform infrastructure and hosting provider

We encourage you to review each provider's policies before using these features.

7. Local Storage and Session Storage

In addition to cookies, we use browser localStorage and sessionStorage to temporarily store quote progress, UI state, and authentication tokens. This data is stored only on your device and is not transmitted to third parties unless you complete a quote, registration, or application. Clearing your browser's local storage will remove this data.

8. Managing and Withdrawing Cookie Consent

You can control cookies in the following ways:

• Cookie consent banner: Use our consent banner on first visit to accept or decline non-essential cookies
• Browser settings: Most browsers allow you to block or delete cookies. Note: blocking strictly necessary cookies will prevent the Platform from functioning correctly
• Opt-out tools: For Google Analytics, use the Google Analytics Opt-out Browser Add-on

Popular browser cookie management guides:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or applicable law. The "Last updated" date will be revised on any update. We will notify registered users of material changes via in-platform notification. Please check back periodically for updates.

10. Contact

• Company: Central Services & Solutions Ltd (trading as SwiftBusiness)
• Director: Garry Kelly
• Email: garrykelly@centralservicessolutions.co.uk
• Company No.: 13735404
• Registered Office: Wansbeck Workspace, Rotary Parkway, Ashington, Northumberland, NE63 8QZ

© 2026 Central Services & Solutions Ltd. All rights reserved. SwiftBusiness is a trading name of Central Services & Solutions Ltd. Registered in England & Wales.